We are in the process of changing our waste collection software. Whilst this is being done, we are no longer able to show: previous collection dates, next collection dates, delays, online calendars, and any issues with collections from your property. In the meantime, if you have had your new bins delivered you can use this map to get the pdf calendar for your property.

Using the map

Type in your postcode (in capitals with a space) or address in the "Where Do You Live? box, select the appropriate entry shown above. Then click on the coloured background next to your property (each colour is a different route). A pop up box will then appear, click the right arrow with the circle round it and a link to your refuse calendar will appear under "More info". NB There are two pages on the pop up one for refuse and another for recycling. You can switch between them by using the white right arrow.

Collections over the Festive Period

See our Winter waste and reycling page for the latest updates


Use our online forms to request a Kitchen caddy, recycling box etc

What goes where

Visit our collection overview page to find out what items should go in each bin.

Bin Lorry Map

Our live map shows where all the bin lorries currently are.

Recycling collections

Visit our Nearest Recycling Centres page to find out where you can recycle items such as:

  • Bicycles
  • Books and CDs
  • Electricals
  • TVs and Monitors
  • Glass
  • Garden waste

Further assistance

If you are unsure about anything or are having any problems, please email the Contact Centre or phone on 0845 277 7000 and we will be able to handle your request over the phone.

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