Contact us

Please contact us using any of the methods below:

  1. Online: comments and complaints form
  2. Phone: 0845 277 7000 calls are recorded to help improve services
    (Translation Services available)
  3. Fax: 01786 44 3189
  4. Text: 07717 990 001
  5. Email: info@stirling.gov.uk
  6. Post: Stirling Council, Viewforth 14-20 Pitt Terrace, Stirling FK8 2ET

All of the above are available 24 hours a day each day of the year (hence there is no separate out of hours emergency number)

The best time to phone the council for routine enquiries is late morning or early afternoon. The really busy periods tend to be Monday mornings, late afternoons and early evenings (every day) Although we do our best to provide more staff at these times, the demand is sometimes very high indeed.

If you prefer to use a non 0845 number you can dial 01786 404040

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Your information will remain private and only one department will handle your case.
  • • Waste management
  • • Roads
  • • Transport
  • • Recycling
  • • Street cleaning
  • • Gritting
  • • Street signs
  • • School crossing patrol
  • • Public toilets
  • • Council housing repairs and sales
  • • Applications for a council house
  • • Housing grants and homelessness
  • • Early childhood
  • • Schools (primaries, secondaries and special needs schools)
  • • Nurseries
  • • Play and out of school care
  • • Council tax
  • • Benefits
  • • Stirling developments
  • • Business startups
  • • Grants
  • • Funding
  • • Forthside
  • • Business parks
  • • Tourism
  • • Property
  • • Town and countryside planning
  • • Building control
  • • Licensing
  • • Trading standards and environmental health
  • • Sports and Physical activity
  • • Forthbank Stadium
  • • Sports development and active living
  • • Parks and Open Spaces
  • Home Support
  • Residential, Respite or day care
  • Care enquiries
  • Mental health and learning disability enquiries
  • Social Work/community care complaints
  • Childrens' homes
  • Child related social work
  • Child protection
  • • Make a request for information under the Freedom of Information Act or the Data Protection Act
  • • Albert Halls
  • • Tolbooth
  • • Libraries
  • • Changing Room Art Gallery
  • • Programmes & facilities
  • • Festivals & events
  • • Visual art
  • • Arts development & crafts
  • • Music development
  • • Archives
  • • Local and family history
  • • Report an incidence of anti-social behaviour or noise
  • • Community Centres
  • • Community development
  • • Community grants & funding
  • • Local area co-ordination
    (working with people with learning disabilities and mental health problems)
  • • Employability
    (supporting people towards employment and independent living)
  • • Substance use
  • • Criminal justice
    (working with offenders, and to reduce and prevent crime)
  • • Local offices
  • • Job vacancies
  • • Councillors or elections
  • • Customer services
  • • Registration of births, marriages and deaths
  • • Any aspect of our website (including online payments)