Before you start
- If the pothole is dangerous and will/has damaged a car, please call us instead.
- Please check that the road is an adopted road we are responsible for (eg. not a private road).
- If the pothole is on a motorway or trunk road, please contact the highway agency.
Need any assistance?
If you are unsure about anything or are having any problems, please email the Contact Centre or phone on 0845 277 7000 and we will be able to handle your request over the phone.