Advice Partnership

Council On Disability

Norman MacEwan Centre     
Cameronian Street
Stirling
FK8 2DX

Telephone - 01786 462178
Email - codstirling@talktalkbusiness.net
Opening times -  Monday - Thursday 10am - 3pm

Service for

People with a disability and their carers.

How to access

Phone for an appointment or drop in to the office.

Services offered

  • We assist clients to access disability benefits e.g. Disability Living Allowance, Employment & Support Allowance, Attendance Allowance. 
  • Provide support to tribunal with submissions and actual representation where possible.
  • Access grants for clients.
  • Housing applications
  • Informationon aids and equipment
  • Liaising with other organisations – signposting
  • Provided emotional support
  • Anything related to disability. 

Department for Work and Pensions

Department for Work and Pensions    
2 St Ninians Road
Stirling
FK8 2HF

Telephone - 08456 060 265
Textphone - 0800 731 7339
Fax - 01786 432741
Opening times - Monday - Friday 9am - 5pm Except Wednesdays 10am - 5pm

Website - www.gov.uk

Service for

Face to face job search advice and information. Working age benefit claims advice. Access to telephone benefits advice and online service access in customer area. 

How to access

Main access to advice is online at www.gov.uk Claims can be made online or by telephone service. Face to face appointments available with advance booking.

Services offered

  • Better off calculation advice in relation to transition from benefits into work.
  • Full range of online welfare and benefits information and advice
  • Telephone services by warm phone to benefit advice and claims information
  • Face to Face job search advice
  • Access by appointment to internet enabled IT terminals to facilitate online claims and job search

Forth Housing Association

Forth Housing Association Limited                              
4th Floor
Wallace House 
17-21 Maxwell Place
Stirling
FK8 1JU

Contact - 01786 446066
Fax - 01786 445846
Email - info@forthha.org.uk
Opening times - Monday - Thursday 9am - 5pm, Friday 9am - 4pm - closed for lunch 1-2pm 
Website - www.forthha.org.uk

Service for

Tenants

How to access

Telephone, email, letter 

Services offered

  • Welfare Benefits advice
  • Budgeting
  • Accessing bank account
  • Information/Advice regarding fuel issues
  • General debt advice
  • Accessing home insurance 

Rural Stirling Housing Association

Rural Stirling Housing Association                          
Stirling Road
Doune
FK16 6AA

Contact - 01786 841101
Fax - 01786 841180
Email - enquiries@rsha.org.uk
Opening Times - Monday - Thursday  9am - 5pm, Friday 9am - 4pm
Website - www.scottishhousingconnections.org/HA/Rural-Stirling 

Service for

Tenants

How to access

Telephone, email, letter  

Services offered 

  • Welfare Benefits advice
  • Budgeting
  • Accessing bank account
  • Information/Advice regarding fuel issues
  • General debt advice   

Skills Development Scotland

Skills Development Scotland
66 Upper Craigs
Stirling
FK8 2DS 
 
General advice and information  - 08458 502 502
Local careers centre - 01786462036
Helpline opening times - Monday to Friday - 8am - 8pm,  Saturday and Sunday - 10am - 6pm

Local careers centre - Monday to Friday 9am-5pm (10.30am Wednesday)

Websites -

www.myworldofwork.co.uk

https://www.facebook.com/myworldofwork

http://twitter.com/skillsdevscot

Service for

School pupils, college students and school leavers and adults

How to access

If using the website and helpline have not been enough then you will be referred to or you can refer yourself to our local centre for face to face support if appropriate. 

Services offered

  •  Career information, advice and guidance
  • Modern Apprenticeships and national training programmes
  • Help find job vacancies online
  • help you to discover your strengths and how they fit in with your career goals.
  • Assist you with every step of your career journey from researching careers to building your first CV.

Stirling Carers Centre

Stirling Enterprise Park

Stirling 

FK7 7RP

Telephone - 01786 447003 

email: info@stirlingcarers.co.uk

web - www.stirlingcarers.org 

Service for

All unpaid carers who live or care for someone who lives within the Stirling Council area, irrespective of the condition of the person they care for.

How to access

Carers can refer themselves to the service and professionals can access the service by:  Telephone, email, letter or they can drop into the centre. 

Services offered

  • Benefit checks
  • Income maximisation
  • Form filling assistance
  • Carers assessments
  • Advice and information
  • Basic advocacy
  • 1:1 listening ear
  • Peer support groups
  • Coffee mornings
  • Carer events and activities
  • Opportunities to be involved in local service planning

Stirling Council Advice Partnership

Customer First Stirling             
Port Street
Stirling
FK8 2EJ
 
Contact -01786 233528

Email - moneyadvice@stirling.gov.uk 

Opening Times - Monday - Friday 9am - 5.00pm

Service for

Any person seeking money, debt or benefits advice

How to access

Email or phone on the above details or drop in to Customer First to make an appointment to speak with a Money Debt and Benefits Adviser

Services offered 

  • Money debt and benefits advice
  • Macmillan Money Matters – Long term conditions
  • Representation at appeals and tribunals
  • Fuel poverty
  • Income maximisation
  • Benefit checks

Stirling District Citizens Advice Bureau Ltd               

The Norman MacEwan Centre                                             CAB Logo             

3Cameronian Street
Upper Craigs
Stirling
FK8 2DX

Advice line - 01786 470239
Admin line -  01786 451245
Fax - 01786 464773
Email - sessionsuperviser@stirlingcab.casonline.org.uk
Opening times for core generalist advice service - Monday to Thursday 10am - 3pm
Website - http://www.stirlingcab.org.uk

Service for

Everyone

How to access

Drop in, no appointment necessary. Advice available via email, letter, telephone and face to face. 

Services offered

  • Benefits
  • Debt
  • Employment
  • Housing and homelessness
  • Relationships
  • Consumer issues
  • Legal
  • Health and community care
  • Tax
  • Utilities
  • NHS concern or complaint
  • Education
  • Immigration, asylum and nationality
  • Financial products and services
  • Travel, transport and holidays

 

CAB Projects

  • SKINT - Financial capability outreach advice
  • Mental health - money and benefits outreach project
  • Core generalist advice service
  • Money advice service (money made clear)
  • Rural fuel poverty outreach project
  • Legal advice clinic
  • Patient advisory support service
  • Armed services advice project

Student Money Advice

4Y4 Cottrell Building        
University of Stirling
Stirling
FK9 4LA 

Contact - 01786 467080
Fax - 01786 466806
Email - studentmoney@stir.ac.uk
Opening times - 9am - 1pm  2pm - 5pm Monday - Friday (reception)
Website - http://www.student-support.stir.ac.uk/money

Service for 

Stirling University students and prospective students and applicants to Stirling University

 How to access

Student Money Advice website, Student Money Advice pages on Succeed (enrolled students only)   Email Drop-ins with an adviser most days – check the website for available times

Services offered

Free,confidential (we won’t pass on information to your department) and non-judgmental information and advice.

  •  Starting as a student - sort the money before you start
  • Public funding for study (SAAS,SFE etc) + assistance if there are issues eg delayed payment
  • Budgeting and managing your money
  • Student budgeting calculator on Succeed or email for a copy
  • Grants from the hardships funds
  • Applying to trusts and charities
  • Welfare benefits for students
  • General debt advice
  • Information and support for looked after young people studying at or thinking about coming to study at Stirling University

 “ ..made a massive difference to me continuing my studies, you helped me at a time of great change in my life .”  

 

 

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