Festive service delivery arrangements 

  • Customer First on Port Street  is open 27th & 30th December 9am until 3pm.
    and will re-open on 3rd January 2014 9am - 5:30pm 
  • The Contact Centre will operate 24/7 as normal to deal with enquiries and emergencies.  
  • Housing services will finish on the 24th December and return on 3rd January  2014 the Contact Centre will deal with all emergency calls for repairs and homeless
  • Stirling Council Archives close at 3 pm on Tuesday 24th December and re-open at 9 am on Friday 3rd January 2014.

See also - Winter in Stirling

Stirling Bus Station and Bus Service Alterations over the Festive Period

Registration of Birth, Deaths, Marriages and Civil Partnerships

Bandeath Dog Shelter

The dog shelter will close at 4 pm on Tuesday 24th Dec, Christmas Eve, will be open Friday 27th Dec to Tuesday 31st Dec and will close at 4 pm on that day through to Friday  3rd Jan 2014

If during this time your dog is lost there will be someone taking calls between 9am - 11am Christmas day, Boxing day, New Years day and 2nd January.

Telephone number: 01786 812908

See also

A dog is for life not just for Christmas  - no dogs sold from 18/12/13 - 3/1/14


Schools close on:

Friday 20th December, reopening on Monday 6th January 2014,

Holidays are Tuesday 24th December to Friday 3rd January inclusive.  

Raploch Campus will close on 24th December and re-open on Friday 3rd January 2014


The following libraries will:

Close at 3pm on Tuesday 24 December

Open at 9.00am on Friday 3 January

  • Library Headquarters
  • Balfron
  • Bridge of Allan
  • Dunblane
  • St Ninians

The following libraries will:

Close at 3pm on Tuesday 24 December

Open at 10.00am on Friday 3 January

  • Callander
  • Fallin
  • Killin
  • Strathblane 

The following libraries will:

Close at 3pm on Tuesday 24 December

Open at 9.30am on Friday 3 January

  • Central
  • Drymen


Close at 3pm on Tuesday 24 December

Open at 9.30pm on Saturday 4 January


Closed due to essential works

Open at 9.00am on Monday 6 January 


Close at 3pm on Tuesday 24 December

Open at 2.00pm on Friday 3 January


Close at 7pm on Monday 23 December

Open at 10.00am on Saturday 4 January


Close at 3pm onTuesday 24 December

Open at 2.00pm onFriday 3 January

Waste & Recycling Services

Latest waste disruptions can be found here.

Social Care

Residential homes

  • Allan Lodge - open as usual
  • Beech Gardens - open as usual
  • Strathendrick - open as usual
  • Wellgreen House - open a usual


Social Care Services

  • Care at home (reablement, ongoing support) - operating as normal
  • Telecare - operating as normal
  • Intermediate Care (Crisis Care, Rehabilitation at Home, rehabilitation within a Care home) - operating as normal 

Municipal Buildings

Open 9-5 Monday to Friday apart from 25th/26th December and 1st/2nd January  where they are closed for the public holidays.

Emergency Social Work response during this period will be provided by the Emergency Duty Team (tel 01786 470500).

Social Work teams

Teams operating from Stirling and Wallace High School are affected by school closure (Monday 23rd December - Friday 3rd Jan inclusive) during this time they will be operating from Municipal Buildings (apart from Municipal Buildings closure dates - see above) 

Social Service Mental Health and Hospital Services teams will be operating from Municipal buildings between Monday 23rd December and Friday 3rd January inclusive. 

For more information contact Social Services on 01786 471177

Riverbank Resource Centre

The Riverbank Resource Centre will close on 25th December and remain closed through-out the Christmas and New Year period, re-opening on Friday 3rd January 2013.  This will affect service users who access Streets ahead and service users and visitors to the Riverbank Resource Centre.

Prepared Meals

For customers receiving Prepared meals, Wiltshire Farm Foods will contact Service Users directly to advise of Christmas and New Year arrangements.  

Food train

Letters will be sent out to all Food train Service Users regarding arrangements over the Christmas and New Year period.

The Food Train Stirling office will be closed Wednesday 25th December, Thursday 26th December and Wednesday 1st January and Thursday 2nd January.

Roads Winter Services

The Winter Service forms an integral part of the management and maintenance of Stirling Council’s road network.  Stirling Council, by virtue of the Roads (Scotland) Act 1984, has a statutory duty to take such steps as it considers reasonable to prevent snow and ice or indeed the consequences of any other weather condition endangering the safe passage of vehicular and pedestrian traffic over it’s public roads.

We are responsible for providing the Winter Service, on publicly adopted Roads and other identified routes, within the Council area. The Winter Service comprises the following types of treatment:

  • Precautionary Salt Treatment
  • Treatment of Ice
  • Treatment of Snow
  • Treatment of Hard Packed Snow and Ice
  • Flooding Events – Sandbag Policy

    More Information can be found within our Winter Policy Document.

Albert Halls

Festive opening hours:

Monday 23rd Decembr 9am - 5pm
Christmas Eve - 9am - 4pm
(Closed Wednesday and Thursday)
Open Friday 27th December  at 9am - 5pm
Saturday 28th December 9am - 5pm
Monday 30th December 9am - 5pm
Tuesday 31st December 9am - 9pm

The Albert Hall will re-open again at 9am on Friday 3rd Jan from 9am - 5pm


Festive opening hours: 

Closed - Monday 23rd December through to Friday 27th December
Open Saturday 28th December 9:45am  - 8:30pm
Sunday 29th December 9:45am - 5pm

Monday 30th December 9:45am - 5pm

Tuesday 31st December 9:45am - 10pm

Closed Wednesday 1st January through to Monday 6th January2014



If anyone is looking for tickets the Tolbooth box office will be open for Hogmanay from 10am - 5pm Sat 28th, Sun 29th , Mon 30th and until 9.30pm on Hogmanay Call 01786 274000


Further information…

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