Festive service delivery arrangements 

  • Customer First on Port Street  is closed on Xmas day and Boxing day and will re-open 29 through to  31 December 9am - 3pm - normal service will resume 5 January 2015 -  9am - 5:00pm 
  • The Contact Centre will operate 24/7 as normal to deal with enquiries and emergencies.  
  • There will be a limited registration service over the Christmas and New Year holidays. See details for office opening hours.
  • Stirling Council Archives close at 4:30pm on Thursday 18 December and re-open at 9 am on Monday 5 January 2015. 
  • Housing services will finish on the 24 December and return on Monday 5 January 2015,  the Contact Centre (0845 277 700) will deal with all emergency calls for repairs and homeless

See also - Winter in Stirling

See also information on safety in Stirling with Safe Base.

Planning Services

Please Note that the Stirling Council planning service will be closed from 4pm on 24 December 2014 until 9am on 5th January 2015. 

Stirling Bus Station and Bus Service Alterations over the Festive Period

Stirling Credit Union - Customer First Port Street Stirling

  • The office will be closed during the holiday period from 4pm on Wednesday 24 December until 10am Monday 5 January. 

Information Station

The Information Station will be closed from Friday 19th December at 2pm and will reopen on Tuesday 6th December 2015.  

Some useful emergency contacts during the festive session:  Childline 0800 1111,  Samaritans: 08457 90 90 90, NHS 24: 111,

Stirling Winter Shelter 23rd Dec until 2nd January 2015
The Salvation Army
19 Drip Road
Raploch
Stirling 

Waste & Recycling Services 

Christmas and New Year Recycling and Waste Collections

For Monday through to Wednesday of Christmas and New Year's week, collections will be as normal for Grey Bins and Recycling boxes and Food waste caddies.

Grey Bins will be emptied the week commencing Monday, 22 December for Urban routes, and the week commencing Monday 29 December for Rural routes.

Recycling will be collected both weeks.

There will be no collections on the Public Holidays of 25, 26 December and 1, 2 January. 

Consequently, Thursday and Friday collections both weeks will be delayed by two days.

  • Urban Grey Bins will be emptied on Saturday, 27 and Sunday, 28 December
  • Rural Grey Bins will be emptied Saturday, 3 and Sunday, 4 January.
  • Recycling will be collected both weekends.

Normal collections for everyone will resume starting week of 5 January 2015.

 

Latest waste disruptions can be found here.

 

See also our Christmas & New Year Collection Calenders

Roads Winter Services

We have responsibility to maintain the road and footpath network during all types of adverse weather conditions, including snow, ice and flooding.

View our interactive Winter Gritting Routes which includes, roads, paths and salt bins. Why not sign up for a myStirling account and get free text messages and emails about any disruptions to travel?

Our Roads Maintenance Winter Policy outlines which routes will be treated as a priority. 

The Winter Service comprises the following types of treatment:

  • Precautionary Salt Treatment
  • Treatment of Ice
  • Treatment of Snow
  • Treatment of Hard Packed Snow and Ice
  • Flooding Events – Sandbag Policy

More Information can be found within our Winter Policy Document.

See also Flooding advice

See also Travel in severe weather conditions

See also Driving in severe weather conditions

Bandeath Dog Shelter

The dog shelter will close at 4 pm on 24th Dec, Christmas Eve, will be open 27th Dec to 31st Dec and will close at 4 pm on that day through to Monday 5th Jan 2015

If during this time your dog is lost there will be someone taking calls between 9am - 11am Christmas day, Boxing day, New Years day and 2nd January.

Telephone number: 01786 812908

See also

A dog is for life not just for Christmas  - no dogs sold from 12/12/14 - 5/1/15

Schools

Schools close on: 

Friday 19th December, reopening on Monday 5th January 2015,

Holidays are Monday 22nd December to Friday 2nd January inclusive.  

Raploch Campus will close on 24th December and re-open on Monday 5th January 2015

 

Libraries 

The following libraries will:

Close at 3pm on Wednesday 24 December

Open at 9.00am on Monday 5 January

  • Library Headquarters

The following libraries will:

Close at 3pm on Wednesday 24 December

Open at 9:30am on Monday 5 January

  • Central

The following libraries will:

Close at 3pm on Wednesday 24 December

Open at 10:00am on Monday 5 January

  • Fallin
  • Killin
  • Cambusbarron

The following libraries will:

Close at 3pm on Wednesday 24 December

Open at 2:30pm on Monday 5 January

  • Doune 

The following libraries will:

Close at 5pm on Tuesday 23 December

Open at 12 nooon on Monday 5 January

  • Plean 

The following libraries will:

Close at 5pm on Tuesday 23 December

Open at 2pm on Monday 5 January

  • Cowie 

The following libraries will:

Close at 7pm on Tuesday 23 December

Open at 9am on Monday 5 January

  • Balfron
  • Bannockburn
  • Bridge of Allan
  • Dunblane
  • St Ninians 

The following libraries will:

Close at 7pm on Tuesday 23 December

Open at 9:30am on Monday 5 January

  • Drymen

The following libraries will:

Close at 3pm on Wednesday 24 December

Open at 10:00am on Monday 5 January

  • Strathblane 

Social Services

Social Service facilities

Social Care Services

Municipal Buildings

Open 9-5 Monday to Friday other than 25-26 December and 1-2 January when the office will be closed for the public holidays.

Emergency Social Work response during this period will be provided by Emergency Duty Team (01786 470500).

All Social Work teams operating outwith Municipal Buildings will be affected by office closures.  All Social Work staff will operate from Municipal Buildings from 22 December - 5 January.

Albert Halls

Festive opening hours:

  • Monday 22& Tuesday 23rd December 9am - 5pm
  • Christmas Eve - 9am - 4pm
  • (Closed Christmas Day Thursday and boxing Day Friday)
  • Saturday 27th December Closed
  • Sunday 28th December 10am - 4pm
  • Monday 29th December 9am - 5pm
  • Tuesday 30th December 9am - 5pm

The Albert Hall will re-open again at 9am on Monday 5th Jan 2015

Tolbooth 

Festive opening hours: 

 

  • Monday 22 & Tuesday 23rd December 10am - 6pm
  • Christmas Eve - 9am - 4pm
  • (Closed Christmas Day Thursday and boxing Day Friday)
  • Saturday 27th December 10am - 6pm
  • Sunday 28th December - Closed
  • Monday 29th December 10am - 8:30pm
  • Tuesday 30th December 10am - 6pm
  • Wednesday 31 December 10am - 9:30pm

The Tolbooth will re-open again at 10am on Tuesday 6 January 2015

 

Hogmanay

Hogmanay tickets can be purchased from the Tolbooth and Albert Hall Box Offices during the above opening times or on-line www.stirlinghogmanay.com

Tolbooth – 01786  274000

Albert Hall – 01786 473544

Tickets

If anyone is looking for tickets the Tolbooth, the Box Office will be open for Wednesday, Hogmanay

  • Sun 28th - 10am - 5pm
  • Mon 29th - 10am - 5pm
  • Tues 30th - 10am - 5pm
  • until 9.30pm on Hogmanay

Call 01786 274000

Further information…

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