Putting your bins out for collection
- It is your responsibility to present bins and boxes in a safe and responsible manner no later than 7am on collection day. Please keep walkways passable.
- Ensure your bin lid is closed and recyclables covered. Only items placed inside your wheelie bin will be collected. Any excess waste/side waste presented outwith the bin will not be collected.
- In very windy weather, boxes and caddies can blow away if not secured. Assess the situation carefully and do not put out recycling if it's too windy or if high winds are expected overnight.
- Please take your bin and box(es) back in as soon as possible after they have been emptied.
- For bulky items, a special uplift can be arranged. There are charges for this service depending on the type of material being removed. Contact Customer First on 01786 40 40 40 for further information.
- Waste advice is freely available. Please call us 01786 40 40 40 if you require any advice or assistance.
If you have recently moved to Stirling
If you have recently moved to the Stirling Council area, you will be sent an information sheet about recycling and waste collection with your Council tax information.
Household Waste - Additional Services
We offer additional services for residents who require them these include:
- A pullout and return service for bins and boxes for residents with mobility problems
- e-bins for residents with medical waste.
If you think you require either of these services, please contact us on 01786 404040.
Think your bin may have been missed?
Firstly, please ensure:
- You have checked your bin collection date
- It should have been out before 7am
- The lid on the bin must have been closed and not containing contaminated items
- You have waited until after 10pm on your collection day to report it.
Choose: Residential Collection / missed bin / 'colour' (or type) on the form
Scottish Government targets
- You can recycle a greater range of materials including, plastic pots, tubs and trays, which previously went to landfill.
- Sending household waste to landfill cost Stirling Council over £2million. We can reduce this figure by recycling more of our waste.
- Waste Scotland Regulationss require us to collect all mixed plastics which were previously sent to landfill.
- Our collection vehicles have been replaced with a fewer number of higher capacity vehicles which enable us to deliver an improved service to local people at a lower overall cost and reduce our CO2 emissions.
- By 2020 food waste can no longer be sent to landfill.
- By 2025 we will have to recycle, compost or reuse 70% of all waste and limit the waste going to landfill to 5%.