myStirling

To ensure you are kept up to date with current information - register for a free myStirling account where you can subscribe to receive alerts on disruptions, severe weather warnings, facility and school closures as instant text messages on your mobile, or if you prefer, by email.  

Opening & Closing times of facilities during the festive period.

Customer First - Port Street

  • Closes at 4pm on Monday 24 December
  • Closed 25 December - out of hours cover
  • Closed 26 December - out of hours cover
  • Open 27 December - 9am - 3pm
  • Open 28 December  - 9am - 3pm
  • Closed 29 December - out of hours cover
  • Closed 30 December - out of hours cover
  • Open 31 December - 9am - 3pm
  • Closed 1 January - out of hours cover
  • Closed 2 January - out of hours cover

Normal service will resume 3 January -  9am - 5pm  

Please note: The Contact Centre will operate 24/7 to deal with Emergency enquiries only.  

Registration Services

  • Stirling Council Archives will close at 4:00pm on 24 December and re-open at 9 am on 3 January.   

Credit Union

Community Safety

Safer Communities will be working between Christmas and New Year.

  • Anti Social Behaviour and Estate Wardens will be working  from 28 - 30th December from 9am - 5pm
    Contact Us: tel: 01786 233533 email us  
  • Community Wardens will be available 28 - 30th December 2pm - 10pm

Our Stirling

A festive base for providing a partnership approach to tackling a range of issues within Stirling city centre.

Planning & Building Services

Please Note: that the Stirling Council planning service will close at 4pm on 24 December until 9am on 3 January. 

Park and Ride

Park & Ride Festive Arrangements: Information on Park and Ride page

Other useful emergency contacts during the festive session: 
  • Childline 0800 1111
  • Samaritans: 08457 90 90 90
  • NHS 24: 111
  • Salvation Army 01786 448923

Housing Services

  • Closed from 4pm on 24 December
  • Open 9am on 3 January
  • For any emergency repairs please call the Contact Centre  - Out of hours service on 01786 404040
  • If you find yourself homeless over the festive period please call the Contact Centre  - Out of hours service on 01786 404040

Waste & Recycling Services 

Tip  opening times - Household Waste and Recycling Centres (HWRC) - sites (Lower Polmaise, Callander, Balfron) will be closed 25th & 26th December and 1st & 2nd January - the weighbridge/transfer station will be closed on these days also

 

Roads Winter Services

We have responsibility to maintain the road and footpath network during all types of adverse weather conditions, including snow, ice and flooding.

View the interactive map for Gritting Roads and Footpaths 

The Winter Service comprises the following types of treatment:

  • Precautionary Salt Treatment
  • Treatment of Ice
  • Treatment of Snow
  • Treatment of Hard Packed Snow and Ice
  • Flooding Events – Sandbag Policy

More Information can be found within our Winter Policy Document.

See also:

Regulatory Services

  • Animal Health and Welfare
  • Environmental Health
  • Trading Standards

Closed from 4pm on Monday 24 December

Open 9am on Thursday 3 January

For any emergency please call the Contact Centre on 01786 404040 

Bandeath Dog Shelter

  • Close at 4pm on Monday 24th December
  • Open 27th December
  • Close at 4pm on Monday 31st December
  • Open Thursday 3 January

If during this time your dog is lost there will be someone taking calls between 9am - 11am Christmas eve, Christmas day, Boxing day,  New Years day and 2nd Jan.

  • Telephone number: 01786 812908

See also

Remember a dog is for life not just for Christmas  - no dogs are sold between 8 Dec - 3 Jan

Schools

  • Close Friday 21 December 2108
  • Opening on Monday 7 January 2019

Raploch Campus

Raploch Campus will close on Monday 24 December and re-open on Wednesday 3 January

Libraries

  • Close at 4pm Monday 24 December 
  • Re-open at their usual times on Thursday 3 January 

Social Service facilities

Social Care Services

Emergency Social Work support is provided by Emergency Duty Team and can be contacted on (01786 470500). They are available from 5pm 24 Dec until 9am 27 Dec and 5pm 31 Dec until 9am 3 Jan 2019.  They are also available as usual at weekends 24/7.

Children and Families / Criminal Justice will be operation from Wolfcraig as normal on the following dates:-

27th December – normal service (9.00am – 5.00pm)

28th December – normal service (9.00am – 5.00pm)

29th December – out of hours cover

30th December – out of hours cover

31st December – normal service (9.00am – 5.00pm)

Cemeteries Service Christmas & New Year operating arrangements

The Cemeteries office is closed 25th & 26th December and 1st & 2nd of January.  Open 9am – 4pm on 27th, 28th & 31st

Albert Halls (01786 473544) & Tolbooth (01786 274000)

Stirling Bus Station opening & closing times 

First Bus Services

Mondays 24 & 31 December
Saturday timetables will operate with last journeys listed below:

Service 38

1925 Stirling to Edinburgh
2025 Stirling to Linlithgow
2125 Stirling to Falkirk
2155 Stirling to Larbert
1950 Edinburgh to Stirling
2050 Edinburgh to Camelon
2137 Falkirk to Stirling
2150 Edinburgh to Linlithgow

Service 57

1931 Raploch to St Ninians
1904 St Ninians to Raploch

Service UL

2150 Stirling City Centre to University and return
Services B10/C10
2124 Balfron to Glasgow
2135 Glasgow to Balfron

Service 51

2122 Cowie to Alloa
2125 Alloa to Cowie

Service 52

2134 Stirling to Alloa
2116 Alloa to Stirling

Service 54

2100 Stirling City Centre to University
2125 University to Stirling City Centre

Services 59/C59

1957 Stirling to Callander
2047 Callander to Stirling

Services B12/C12

1922 Balfron to Stirling
2030 Stirling to Balfron

Tuesdays 25 December & 1 January

Special service 338 will operate on behalf of West Lothian Council
No other services will operate

Wednesdays 26 December & 2 January

Special service 338 will operate on behalf of West Lothian Council
No other services will operate

Thursday 27 December & Friday 28 December

Saturday timetables will operate on all services

Saturday 29 December

Normal Saturday timetables will operate

Sunday 30 December

Normal Sunday timetables will operate

Thursday 3 January

Normal service resumes

National Express Bus Services

National Express 592: Aberdeen – Dundee – Perth – Stirling – Glasgow –
Hamilton – Carlisle – High Wycombe Coachway – Heathrow Airport Heathrown
Central Bus Station – London

Southbound to London

Up to and including 23 December - Normal service
24 & 25 December - NO service
26 December and thereafter back to normal service

Northbound to Aberdeen

Up to and including 23 December - Normal service
24 December - will operate at weekend times.
25 & 26 December - NO service
27 December to 2 January - will operate at weekend times.
3 January and thereafter back to normal service.

Scottish Citylink Bus Services

Service M8: Glasgow - Dundee
25 December and 1 January - NO SERVICE
26 December - A Sunday timetable will operate
27 to 30 December - A Saturday timetable will operate
31 December - A normal service will operate

Service M11: Glasgow - Aberdeen
24 & 31 December - The 2340 Glasgow - Aberdeen journey will NOT operate
25 December and 1 January - Limited service - please call Traveline 0871 200 22 33
26 December - The 0440 Aberdeen - Glasgow will NOT operate.

Service 909: Edinburgh – Stirling – Dunblane
25 December - NO SERVICE
26 December - A Sunday timetable will operate
27 to 30 December - A Saturday timetable will operate
31 December - A normal service will operate
1 January - Limited service – please call Traveline 0871 200 22 33

Stagecoach Bus Services

Service 15A: Perth – Crieff - Braco – Dunblane – Stirling
24 December – Normal service
25 and 26 December – No service
27 and 28 December – Monday to Friday (Non School Days) service
29 and 30 December – Normal service
31 December – Saturday service
1 January and 2 January – No service
3 January – Normal service (Non School Days)

Service 19: Stirling – Perth (Sunday only)24 December – Normal service
31 December – Normal service

Service 23: St Andrews – Kinross – Stirling
24 December – Normal service
25 and 26 December – No service
27 and 28 December – Monday to Friday (Non School Days) service
29 and 30 December – Normal service
31 December – Saturday service
1 January and 2 January – No service
3 January – Normal service (Non School Days)

All other bus services will operate to the normal timetable except on:

25 December – No services
26 December – No services
1 January – No services
2 January – No services

Park and Ride

Park & Ride Festive Arrangements: Information on Park and Ride page

ALBERT HALLS BOX OFFICE OPENING HOURS w/c 17 DECEMBER 2018

MONDAY 17 TO FRIDAY 21 DECEMBER – 9AM TO 5PM

 

ALBERT HALLS BOX OFFICE OPENING HOURS w/c 24 DECEMBER 2018

MONDAY 24 DECEMBER – 9AM TO 4PM

TUESDAY 25 & WEDNESDAY 26 DECEMBER – CLOSED

THURSDAY 27 & FRIDAY 28 DECEMBER – 9AM TO 5PM

SATURDAY 29 DECEMBER – 2.00 TO 8.30PM

 

ALBERT HALLS BOX OFFICE OPENING HOURS w/c  31 DECEMBER 2018

MONDAY 31 DECEMBER - CLOSED

TUESDAY 1 AND WEDNESDAY 2 JANUARY – CLOSED

THURSDAY 3 JANUARY – 9AM TO 1PM

FRIDAY 4 JANUARY – 9AM TO 12PM

REOPENS 9AM MONDAY 7 JANUARY

TOLBOOTH BOX OFFICE OPENING HOURS w/c 17 DECEMBER 2018

MONDAY 17 DECEMBER - CLOSED

TUESDAY 18 & WEDNESDAY 19 DECEMBER – 10AM TO 6PM

THURSDAY 20 DECEMBER – 10AM TO 9PM

FRIDAY 21 DECEMBER – 10AM TO 6PM

SATURDAY 22 DECEMBER – CLOSED

 

TOLBOOTH BOX OFFICE OPENING HOURS w/c 24 DECEMBER 2018

MONDAY 24 TO SUNDAY 30 DECEMBER – CLOSED

 

TOLBOOTH BOX OFFICE OPENING HOURS w/c 31 DECEMBER 2018

MONDAY 31 DECEMBER – 10AM TO 10.30PM

TUESDAY 1 JANUARY TO SATURDAY 5 JANUARY – CLOSED

REOPENS 10AM TUESDAY 8 JANUARY

We would like to take this opportunity to wish everyone a very Merry Christmas and a Happy New Year.

 

Rate this Page